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Published
April 23, 2026
Author:
Jonathan Charpentier
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Beyond the badge scanner: why we launched five new products for in-person marketing

Story time.

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Mobly started in 2023, right as GTM was exiting a weird phase.

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For three years, everyone had been heads down figuring out how to sell online. Outbound exploded. Meetings moved to Zoom. The whole GTM muscle rebuilt itself around digital.

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Then, around 2023, outbound stopped working. Every inbox had the same three-line template.

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Now, in 2026, running outbound is a full-time engineering problem. Deliverability. Warmup. AI personalization that doesn't sound like AI personalization. The table stakes keep rising.

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So Mobly landed at a good moment. GTM teams were starting to look backward: pre-pandemic, pre-remote, pre-outbound-at-scale. Good old-fashioned face-to-face businessing.

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The most iconic piece of legacy tech in that world is the badge scanner.

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Mobly started because badge scanners suck. We built an event-agnostic lead capture app that works at any event, on any badge or business card, and syncs straight into your systems.

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Since then, hundreds of customers and thousands of users have run their face-to-face businessing on Mobly. The rest of the industry caught on, too. Legacy event platforms bolted on Universal Lead Capture. Digital business card companies pivoted to it. Even the old badge scanner vendors started shipping CRM integrations.

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Universal lead capture was step one

Here's what we learned along the way: Universal Lead Capture is step one, not the whole job.

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Don't get us wrong. Universal lead capture solves a real problem. Spending $50,000 on an event and waiting three weeks for half-legible contact info to trickle into your CRM is absolutely insane. Fixing that matters.

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But in-person marketing is a much bigger job than badge scanning.

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One of our favorite parts of building Mobly is that we sit across every kind of marketer, not only event marketers. And we've watched the event marketer's role change in real time. The job that used to be framed as event planning is now strategic work, tied directly to revenue.

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The work now spans:

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  • Budgeting
  • Technical orchestration
  • Partnerships
  • Creative

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Teams that take in-person seriously involve their whole marketing org, not only the event marketer.

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Which exposed a gap in the old version of Mobly. We gave teams a way to standardize lead capture across every event. But everything around that capture (the pre-event planning, the during-event follow-up, the activations, the post-event reporting) still required a coordinated lift across functions the event marketer didn't always control.

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That's the gap Mobly AI closes.

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Inside Mobly AI

Mobly AI is five products, each built for a specific piece of in-person marketing work.

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Capture is the one you already know: universal lead capture on any badge, at any event, synced to your systems. It's been our foundation from day one.

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The other four exist because capture is one moment inside a longer job.

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Deciding which shows to spend $50,000 on shouldn't come down to last year's vibes and a gut check. That's Scout. Pre-event discovery and planning: who's attending, who matters, and whether the booth is worth writing the check for.

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Inviting someone to coffee after you meet them at a conference shouldn't require a CRM workflow. That's Pulse. During-event sequencing triggered by what happens in the room. Follow-up doesn't wait for someone with admin access.

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Throwing an impromptu activation at the end of a conference day shouldn't take five tools and two days of setup. That's Host. Activations, AI registration pages, and check-in in one place. You can move when the moment's there.

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Proving pipeline and profitability shouldn't depend on someone else pulling the report. That's Insights. Post-event analytics and recommendations owned by the person who ran the show, instead of gated behind an ops team three doors down.

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Where in-person goes from here

In 2026, marketing teams are putting more than 20% of their budgets into in-person. And the mix is changing. Booths aren't the whole playbook anymore. Teams are running branded experiences, intimate dinners, pop-ups where they get to control the room.

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We're doing the same thing on our end. Fewer trade shows this year. Deeper bets on the ones we do show up at. More branded experiences where we set the vibe, instead of letting a convention hall set it for us.

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This is the shift we've been building for. More budget going into in-person. More creative bets. More pressure to tie it all to revenue. And still, a stack of tools that weren't built for any of it.

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Mobly AI is the tooling catching up.

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If your in-person budget keeps growing and your stack hasn't noticed, come see what we've made.

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In-person's moment is here, start capturing it.

Get a personalized demo of Mobly to see where it fits into your in-person strategy.

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